ligatunai Privacy Policy

This page describes what data we collect when you use ligatunai and how we keep that data protected. Our privacy practice covers account information, payment details, browsing activity, and communication records. We process your data only for the purposes outlined below—account management, payment processing, fraud prevention, and compliance with local law. Your data is stored on encrypted servers and accessible only to authorized ligatunai staff and contracted processors.

We operate ligatunai in supported jurisdictions where local law permits online gaming and sportsbook services. Users outside these jurisdictions should not access our platform. We comply with applicable data protection regulations in the regions where we operate, including requirements to handle sensitive information securely and to honor user requests for data access or deletion.

This policy applies to all users of ligatunai, whether you access our slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook markets, or esports offerings. If you have questions about how we handle your data, contact our support team through the ligatunai help section.

Data we collect and how we use it

Account registration and identity verification

When you register on ligatunai, we collect your email address, phone number, and password. During account opening, you must also provide your full name, date of birth, national identification number (or passport number), and residential address. We use this information to create your account, verify your identity (KYC), and comply with anti-money-laundering and anti-fraud regulations.

We keep your identity documents securely encrypted and accessible only to our compliance and support teams. We do not share your ID number or passport details with third parties unless required by law or court order. Your name and address are used solely for account verification and withdrawal processing.

Payment and transaction data

We collect information about every deposit and withdrawal. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, timestamp, payment method, and transaction reference. This data helps us process your request, prevent duplicate charges, and verify that funds arrived correctly.

We do not store your full bank account number or card details on our servers. Payment information is encrypted and transmitted securely to our payment processors. You maintain control over your bank and wallet accounts; we merely facilitate the connection.

Gaming activity and entries

We record every entry you place on ligatunai—slot tournament participation, live-casino games, sportsbook markets, and esports picks. We log the timestamp, amount staked, market selected, and outcome. This data allows us to settle your entries fairly, provide your Result Archive, and detect fraudulent activity.

Your gaming history is visible only to you (through your account) and to our support and compliance teams when investigating disputes. We do not sell or share your gaming data with external marketing firms or advertisers.

Browsing and device data

Our servers collect your IP address, device type (mobile, tablet, desktop), browser version, and pages visited on ligatunai. We use this information to diagnose technical issues, prevent fraud, and understand how you navigate our platform. We do not track you across other websites.

Third-party processors and data location

We use external service providers to process payments, send emails, and host data. These processors operate under strict confidentiality agreements and may be located outside your jurisdiction (for example, payment servers may sit in Singapore or Malaysia). By using ligatunai, you consent to your data being transferred to and processed in these locations.

We do not share your data with unrelated third parties such as advertisers, data brokers, or marketing firms. The only exceptions are disclosures required by law enforcement, court orders, or regulatory bodies.

Your rights and our commitments on ligatunai

Data access and deletion

You have the right to request a copy of all personal data we hold about you. Contact our support team with your account username and valid identification. We will provide a machine-readable file of your data within a reasonable timeframe, typically 7 to 10 business days.

You may also request deletion of your account and associated data. We will delete your account, gaming history, and personal information, with the exception of transaction records required by law (which we retain for the minimum period mandated by local regulation). Account deletion is permanent and cannot be reversed.

Cookie and tracking practices

ligatunai uses cookies to maintain your login session and remember your preferences. These are functional cookies necessary for the platform to work. We do not use cookies for advertising tracking. You can clear cookies from your browser settings; doing so will log you out of your account.

Password security and two-factor authentication

We encrypt your password using industry-standard hashing and do not store plain-text passwords. We strongly recommend enabling two-factor authentication (2FA) on your ligatunai account. Once enabled, every login requires a code sent to your email or phone, significantly reducing unauthorized access risk.

If you forget your password, we send a secure reset link to your registered email. This link expires after subject to verification. Never share your password or 2FA codes with anyone, including ligatunai staff—we will never ask for them.

• 1
  Enable 2FA immediatelySecurity step 1

  Activate two-factor authentication in your account settings to protect against unauthorized login attempts.

• 2
  Review transaction logs regularlySecurity step 2

  Check your account activity and Result Archive frequently to spot any suspicious entries or withdrawals.

• 3
  Report suspicious activity immediatelySecurity step 3

  If you notice unauthorized entries, withdrawal attempts, or login failures, contact ligatunai support at once.

Data retention and ligatunai records

We retain your account data for the duration of your relationship with ligatunai. After account deletion, we retain transaction records for the period required by local anti-money-laundering and tax regulations (typically 5 to 7 years). Personal data (name, ID, address) is deleted after the applicable retention period expires.

Gaming data—including entries, outcomes, and Result Archive—is deleted upon account deletion, unless we are legally required to retain it. You can download your Result Archive before requesting account deletion if you wish to keep personal records.

Changes to this policy and contact

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by displaying a notice on ligatunai. Continued use of the platform after changes take effect constitutes your acceptance.

If you have questions about how we handle your data, wish to request a data copy, or need to report a data breach, contact our support team through the ligatunai help section. We respond to privacy inquiries within 5 business days. For users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions, our English-language support team is available to assist.

Your trust is essential to ligatunai. We are committed to protecting your privacy, securing your data, and operating transparently about how we use information. Review our Terms and Conditions for additional information about account use, and visit our FAQ section for general platform questions.